Open daily. Balcony Hotel Xcaret Arte - Riviera Maya Hotels - Forbes Travel Guide For the best room deals at Hotel Xcaret Mexico, plan to stay on a Monday or Saturday. leandro. Does Hotel Xcaret Arte offer any business services? Look for and use all the Xelfie spots - its fun to scroll through pictures on your room TV - we bought a 3 park package which included all the resort pictures. Additional recreation onsite includes ecotours. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. Found the speakeasy that night and went for drinks and of course tacos. The adrenaline and inspiration continue with unlimited access to the most iconic and loved parks in Cancun and the Riviera Maya: Xcaret, Xel-H, Xplor, Xplor Fuego, Xoximilco, Xenses, Xavage and Xenotes. If you are staying at Hotel Xcaret Mexico you will have access to all of their parks (8 total) no need to buy park passes. Just amazing, Staff still learning and a bit slow . This is as close as you can get to a complete all-inclusive experience. Check-in time is 3:00 PM and check-out time is 12:00 PM at Hotel Xcaret Mexico. The attention to detail is Immaculate. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. Booking.com does not accept responsibility or liability for any reviews or responses. I did a lot of research before booking; YouTube, joined Facebook fan page etc, but the videos and pictures just do not do this resort justice. Only downside was the distance from the airport and some of the tours. We stayed 7 days in Artistas building to give us access to Mexico restaurants. They will be sharing fun moments in the company of other children, which means that they will even be able to make new friends. He also ensured us that this was not a timeshare sales program. Erick quoted us a discounted price for adults and told us bringing our two children would be 50% off. The ocean was rough for most of our stay so we didnt get in there but swam in the lagoon a lot. Hotel Xcaret Arte | Sin Postal Riviera Maya: Hotel Xcaret Arte Package | Deal | Costco Travel We really do appreciate our guests taking the time to leave us feedback, and we love hearing about our guests experiences whilst staying with us, we are truly pleased to read we were able to grant you with a pleasant vacation, From the moment this amazing project was created, we were passionate about offering an experience like no other, in a destination where everything flows. The additional purchases we made were: 2 pairs of water shoes (required for most excursions), sunscreen and aloe Vera (these are organic and good for the environment but dont work), and the photo package (We love the Xelfie system) I want to. I want to give a shout out to ARIADNA, our concierge at casa la pyramid! Minibar : Xcaret - Mexico, Chetumal - Puerto Juarez Federal Highway, Km. Adults are not allowed to enter with alcoholic beverages. A site designed especially for children with activities planned for the whole day. Night time swimming is not allowed. Cash. If youre hoping to tour the region, youre in luck, as Hotel Xcaret Mexico offers elite excursion services. The cheapest price a room at Hotel Xcaret Mexico was booked for on KAYAK in the last 2 weeks was $696, while the most expensive was $1,310. ADO International Bus Station is 9 km from the accommodation, while Church of Guadalupe is 11.4 km away. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. She made us feel unbelievably special and taken care of during our stay here. To edit a review youve already submitted, contact our Customer Service team. They're also applicable regardless of the comment's tone. Chetumal -Puerto Juarez Km. The All-Fun Inclusive concept of Hotel Xcaret Arte is strengthened with 5 artistic and exclusive workshops from this hotel: dancing, pottery, weaving, painting and literature. He told us about a follow up trip that we could book at a greatly discounted rate. The juices were great and all of the food was refreshing! As a guest of Hotel Xcaret Arte, transportation to Cancun and ferries to the island are included. Its 900 suites pay tribute to great Mexican artists, and its unique concept will transform the hotel industry.Come and live art from its inception. She went so above and beyond that when we return, we will make sure we are booked at her casa. When we called to finalize payment, we were told there is no 50% discount available for children. Ta Xhido - Onsite restaurant. KAYAK searches hundreds of travel sites to help you find and book the hotel deal at Hotel Xcaret Mexico that suits you best. Purchasing a Park Pass for Xcaret does NOT give you access to the hotel. Yes, Hotel Xcaret Arte All Parks / All Fun Inclusive, Adults Only does have fully refundable room rates available to book on our site. Then, with the helping hand of our therapists team, you will enjoy a customized mental and sensorial rest. Keep on reading and get to know them all so you know where to take them on your next visit. business travel features to the top of the filter menu so you can find them faster. Also, they didnt refill our fridge or restock our things everyday. Attached bathroom Youll also be able to rent a bicycle you can cycle around the neighborhood with, play a round of golf at the nearby Occidental at Xcaret Destination golf course, and go canoeing in the neighboring waters. Air conditioning Copyright Experiencias Xcaret Web S.A.P.I. This stay has listed several different cleanliness practices. Hotel Xcaret Arte All Parks / All Fun Inclusive, Adults Only is located by the river, a short 9-minute walk from Cenote Santa Cruz. KAYAK scours the web for all room deals available at Hotel Xcaret Mexico in Playa del Carmen and lets you compare them to find the best rate for your stay. What to do with children at Hotel Xcaret Mxico? The airport shuttle is easy to find and took us about 1 & 1/4 hour to the resort and on the way back was 2 hours door to door to terminal 3. The food wasn't as good at any of the restaurants, though the presentations were amazing. Carr. This property has a lot to offer. Guest rooms will provide guests with a minibar. We are processing your payment. FAQs when booking at Hotel Xcaret Mexico . Find thousands of other hotels, flights and car rentals with KAYAK. Quality of food. I have forgotten the names of the servers/attendants at the Artistas and Diseneo pools but they were all excellent. I believe xcaret would do well by getting her input on further training for customer service positions. Contributions should be travel related. Chetumal - Puerto Juarez Km. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). small life jackets at your disposal and is supervised by lifeguards, so you can relax and take care of your children while you rest with your favorite drink in hand. American Express, Does Hotel Xcaret Arte All Parks / All Fun Inclusive, Adults Only offer free cancellation for a full refund? The toilet flushes so hard that the water hits you so you have to be careful. Sweet treats to greet us, assistance through every step (Marco Ramos, Gabriel Altamirano, and Carlos Rodriguez were very helpful in the Music building) a beautiful room and property, and so many fun things to do. Tea/Coffee maker That means that you can always find a great deal for Hotel Xcaret Mexico. Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 9 lbs per pet. Top room amenities include a minibar, air conditioning, and a flat screen TV. Is airport shuttle service offered by Hotel Xcaret Arte All Parks / All Fun Inclusive, Adults Only ? There were. At Hotel Xcaret Arte All Parks / All Fun Inclusive, Adults Only , you can hit the beach to retreat to a free cabana or enjoy the shade from a beach umbrella, plus you'll be just a 5-minute drive from Xcaret Eco Theme Park. Yes, there's free self and valet parking. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. Resort: The resort is so beautiful and organic- even sitting in the rooftop pools, you are overlooking other rooftops that are gardens. One of the best hotels I have ever stayed at. The All-Fun Inclusive concept of Hotel Xcaret Arte is strengthened with 5 artistic and exclusive workshops from this hotel: dancing, pottery, weaving, painting and literature. Erick himself did not return any calls, emails, or text messages. Are pets allowed at Hotel Xcaret Arte All Parks / All Fun Inclusive, Adults Only ? All content should be genuine and unique to the guest. For some, finding something to entertain them for more than half an hour seems almost impossible. Yes, pets are typically allowed, but it's always best to call ahead to confirm. Even the language in the document we signed at the hotel did not say attendance was required. It only said that we would be invited. We made a down payment of $700 that was non-refundable and were instructed to finalize the payment for the trip after we returned home. The only disappointing part. Conveniently located restaurants include Rockas Beach Town Grill, The Traveler's Table, and Osteria De Roma. Guests will enjoy unlimited access to select nature parks and tours, including Xcaret, Xel-H, Xplor, Xplor Fuego, and more. Air conditioning Air conditioning The spa is open daily. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. of this trip for me was having to pay 100% of our bill at HA (one of the restaurants you have to pay for at the resort) I was not feeling well in the few days before our reservation so tried to cancel well in advance of 24 hours but they said we would still have to pay the full bill even if we didnt go (300 dollars so not insignificant) I dragged myself to go as a result and couldnt eat anything :( a complete waste of money for us Overall the food which was included as part of the all inclusive was great, we particularly enjoyed Fuego and Tah Xido and the Sunday brunch at Las Cuevas (included if you stay in Artistas) The hotel itself is beautiful, the detail that has gone into every part of it is exceptional. Visiting the beach during your visit to Riviera Maya is obviously a must. Ocean view They decorated. Hotel Xcaret Arte is one of the best hotels I have visited Great food, clean, beautiful facility, helpful employees Easy access to Xcaret parks. Day pass, Te contamos todo Viaje Libre 1.24K subscribers 12K views 1 year. 282, Barcelo Hotels & Resorts in Playa del Carmen, Iberostar Hotels & Resorts in Playa del Carmen, Playa del Carmen Hotels with Free Parking, Adults Only and Adult Friendly Resorts Playa del Carmen, All Inclusive Resorts in Playa del Carmen. more, Youre getting a reduced rate because this partner is offering a discount when you book from a mobile device. It has a candy and ice cream bar where they can have whatever they want. They created, experimented and healed themselves in connection with the deepest parts of Mother Earth. Personal protective equipment, including masks, will be available to guests. We expect to have the opportunity to welcome you again to be able to offer a more charming experience. We are so sorry to hear about you not feeling well, we would like to make a heartfelt apology that your restaurant experience was not up your expectations. Ideally, we'd publish every review we get, positive and negative. Considerations to enjoy paddle and kayak: Book these activities in advance, since they are among the favorites of visitors, the waiting time can be a bit long. This property has taken extra health and hygiene measures to ensure your safety is their priority -, Destinations, properties, even an address, 1720070|2,1718400,1720070,1716160,1728350|2,1721720,1728350|4,1726110|2,1718400|2,1718430,1728350,1716160|6,1708660,1721720|3,1721460,1715610,1726110,1727980,1709670|3,1728180,1728620, Personal or sensitive info (e.g. Where do you buy a day pass? Las playas wasnt very good and ants will eat you alive. First of all, we were conned by Erick, a hotel employee at the Xcaret Arte, into purchasing a discounted vacation package from Xcaret staff while we were there in March. We pushed back because, not only did we have four witnesses to what Erick told us, but we also had a text message screenshot in which he confirmed this. Over 257 million reviews from guests after their stay. Some of them even have nearby bars for the enjoyment of adults. Useful information about the pools at Hotel Xcaret Mxico: All of them provide access from 8 a.m. until 8 p.m. Every single one of the staff members went above and beyond with a smile on their face. The attendants are so helpful and accommodating. Im hesitant to give a lower rating because everyone was so nice and our last trip before this one was magical. Thanks to its proximity to the beach and our inlets, Casa de los Artistas will give you postcards that seem to be created over a canvas. Overall, I would probably not return since there isn't a good beach there either, but I enjoyed myself. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. After the second time, we realize we might not come a third time. We watched our shows on my laptop because we could access them or even basic cable on the televisions. Food can be delivered to guest accommodation, Horrible hotel, horrible staff, very unfriendly, quality of food was terrible for the price you pay. When they said all included, they meant it. It also has its very own spa and wellness center, Muluk Spa. From its rooftop, you will be able to lose your view in the blue of the Caribbean and the green shades of the Mayan jungle. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. Beach front Adult section 9 Restaurants Wifi. Find out what food and drink options you could be enjoying at this property. Travelers may receive a savings voucher when they submit a review. The most helpful contributions are detailed and help others make better decisions. Spacious rooms with awe inspiring design, views and contact with nature. Hotel Xcaret Arte is an adults-only (young adults ages 16 and up), all-inclusive getaway set in the exotic jungle of Riviera Maya. Activities are available from 9 a.m. to 6 p.m. What's the area around Hotel Xcaret Arte All Parks / All Fun Inclusive, Adults Only like? Daily activities and nightly entertainment, Unlimited access to select nature parks and tours, including Xcaret, Xel-H, Xplor, Xplor Fuego, Xavage, Xoximilco, Xenses and Xenotes, Executive Members receive an annual 2% Reward, up to $1,000, on qualified Costco Travel purchases, Digital Costco Shop Card (per room, per stay). There is no photo limit, so share a fun time with your kids while getting beautiful memories to take back home. We will request them on our next trip for sure. This colossal hotel in the Mayan jungle is set up for action and adventure holidays. Alternatively, you can cover the 69.3 kmseparating the hotel and the airport via a rental car. This property is all-inclusive. Each review score is between 1 and 10. A special shout out to Karen Espinoza who looked after us at the Artistas roof top pool, she made us feel like royalty every time we visited and was so kind. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. Hoteles Xcaret is a resort complex that includes two incredible hotels facing the sea, boasting an architecture that integrates with nature in a modern, sophisticated, and proudly Mexican. Yes, Hotel Xcaret Arte offers an airport shuttle for guests. The attention to detail is amazing-every aspect is thoughtful and beautiful. Located in Playa del Carmen, 5.5 miles from Playa del Carmen Maritime Terminal, Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only provides accommodations with free bikes, free private parking, a fitness center and a garden. But because we had already paid a $700 deposit that was non-refundable, we felt obligated to suck it up and pay the remaining price even though it was way higher than what Erick had told us it would be. Free WiFi, 60 m especially shout out great service from Ivan(our butler) Leonardo (our waiter at Las Playas) and my favorite restaurant Kibi Kibi which I have blanked on our waiters name. Located across from the original, Hotel Xcaret Arte is a mirror image. We loved the fact that there is no saving loungers at the pool or beach. Something went wrong while performing the search. We have had horrible encounters with the Xcaret brand. These create the perfect space for children to play in the sand and swim in shallow areas. $716 per night (Latest starting price for this hotel). The property reserves the right to pre-authorize credit cards before arrival. Dont waste your money on this place! Please note that this information has been provided by our partners. Many times we were told we would be called back and then no one ever called us back. We also didnt received email responses many times. Day 5: Xenses in the morning and Xplor Fuego at night. The 900-suite property opened its doors in July of 2021, the second location in the hotel group. Also get to learn about some Mayan culture. Guests submit their subscores and their overall scores independently theres no direct link between them. We'll be pleased to welcome you back again and keep creating unforgettable memories. The drinks were watered down or just a bunch of sugar except for the lobby bar or dans bar in fuego. The cheapest deals can generally be found in September and January. She was pleasant, attentive, and responsive when I asked for harder or softer. What is included when you buy a day pass to the In the evening, guests can relax in the cozy lounge bar. The terraces in the suites will become balconies to surprise you with a full sensorial experience. The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. Warm regards Hotel Director Xcaret Arte. Hotel Xcaret Arte - All Parks / All Fun Inclusive, Adults Only Additional sorting options might be available (by type of traveler, by score, etc). Try again. With amazing views to our river and Xpiral pyramid, Casa de la Pirmide will wrap you in the majesty of the temples and old cities, and its Pottery workshop will take you to that time. This property advises that enhanced cleaning and guest safety measures are currently in place. Went to the vegan restaurant-Appapachio for supper with a friend and Daniel was wonderful explain all the delicious food and drinks. She was amazing and fixed some really tough muscle issue I have. If after you visit the Children's World, you notice that your little ones still have a lot of energy, don't forget the rest of the family activities you can enjoy in the park. Is parking available at Hotel Xcaret Arte? It is overwhelming at times but so magical and the food is of course delicious. From beginning to end, it was an exquisite experience. Kayaked in the lagoon- very fun and has Xelfie spots. Carretera Chetumal-Puerto Jurez, Km. To see correct prices and occupancy info, add the number and ages of children in your group to your search. Hotel Xcaret Arte OJO! Day pass, Te contamos todo - YouTube Yes, Hotel Xcaret Mexico has a pool onsite. The most expensive day is usually Friday. Even if they still don't know how to do it, they can enjoy them using the life jackets that the hotel provides. 60 m Here you can find the Convention Centers and halls that will host concerts, award ceremonies, congresses and other events that will be recorded in Nationals Art History. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. I am sure I am missing something - it was truly wonderful and now is officially our favorite resort. Property offers basic accommodations, decor, facilities and grounds. We requested an HDMI cord and was denied. That is why we have a wide variety of menus where you will find something for all ages and tastes. Cons: We were approached as we were boarding the shuttle to leave the resort about a 50% off returning trip to the resort. Although its true that the little ones are not great foodies, we know that a full belly means a happy heart. What is there to do at Hotel Xcaret Arte All Parks / All Fun Inclusive, Adults Only and nearby? Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Property is on or next to a beach and has a private beach (free access). Here, the little ones can enjoy crafts, patio and water games, and even movie screenings. Iron Hotel Xcaret Arte is a hotel experience on the Caribbean Sea that pays homage to the best Mexican artists. She is truly an asset of the xcaret team and made us want to return as soon as we can. Offering a unique artistic and cultural experience, this All-Fun Inclusive resort welcomes guests 16 and older and features numerous pools, a variety of restaurants and bars, a fitness center and a spa. Air conditioning //id: 6495542aae264a8f9d3175436c8a8908 Language selection. The tv is extremely locked down only allowing a couple of apps. All signature or hand crafted cocktails are so very good- not mass produced- and beautifully presented every time. The rating is based on information that has been compiled by Costco Travel buyers and might differ from other references. My favorite things to do while in Playa del Carmen, This is the version of our website addressed to speakers of English in the United States. Hotel Xacret Arte - Latest News, Videos, Offers | TravelPulse At the hotel, all rooms include a closet. The resort is difficult to navigate and the app isnt the most useful. Hopefully the resort can help out here and give him kudos. Children 18 and above are considered adults at this property. Does Hotel Xcaret Arte have airport transportation? The suites are inspired by the art in Mexico's culture, the dining experiences are created by the best culinary group in Mexico, all within eco-friendly architecture that leaves you feeling pampered. Just make sure to check this property's cancellation policy for the exact terms and conditions. This stay includes Wi-Fi, Breakfast, Parking, and Airport shuttle for free, Carr. Conveniently situated 45 minutes away from the Cancun International Airport and 45 minutes away from Tulum, the resort invites adult guests ages 16 and older to experience artisan Mexico. Dear gemmabL4748TP: Thank you for your five-star review. The Digital Costco Shop Card promotion is nontransferable and may not be combined with any other promotion. What are the check-in and check-out times at Hotel Xcaret Arte All Parks / All Fun Inclusive, Adults Only ? There is no where to swim on the resort after 6pm. When we say everyone We mean even the little ones! 15 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Hotel Xcaret Arte, in Playa del Carmen, Mexico - Preferred Hotels & Resorts Its menu is more international, so there will surely be more than one well-known dish that is already their favorite. We have always been Sandals/Beaches people but this resort looked too good to pass up. Free WiFi, Private suite Many different travel sites will offer discounts or deals at different times for rooms at Hotel Xcaret Mexico and KAYAK will provide you with prices from a huge range of travel sites. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. What are the cleanliness and hygiene measures currently in place at Hotel Xcaret Arte All Parks / All Fun Inclusive, Adults Only ? This property confirms that disinfectant is used to clean the property. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. If youve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Get exclusive information in your e-mail: If you have a valid reservation, you can make your. Its worth noting that as this hotels staff are trained and sensitive to the needs of people with disabilities, you can count on them to offer you quality assistance each time you need help. The water temperature for the shower was scalding hot or freezing, which was annoying. Oh well, I will just have to go back. Pets allowed on request. Use of the pools and restaurants $100USD. Annoying when we wanted more water. Please zoom back in. Which room amenities are available at Hotel Xcaret Arte? Hotel Xcaret Arte - All Parks / All Fun Inclusive, Adults Only offers 900 accommodations with minibars (stocked with some free items) and laptop-compatible safes. Chino Poblano - Onsite fine-dining restaurant. Hotel Xcaret Mexico is located at Carr. Stayed 3 nights in Apr 2023. Not all of the staff knows English which can make for some awkward moments and misunderstandings. Service was slow and a bit inconsistent this second time. Open daily. This service may contain translations powered by Google. Recommend tofu bowllasagna and burger, Dear yuangz2023 We are glad to know you had an amazing time during your last stay at Hotel Xcaret Arte enjoying the concept we offer but specially our restaurant Apapachoa and the service Daniel offered, thank you for the time you have taken to share your experience with us. Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only Both Trajinera and Mercado de la Merced will have options that youll surely love, and in the case of the latter, the dessert bar is also great. The price and inclusions will vary based on the selected travel dates. Did Kibi Kibi for breakfast and although it was good we realized we prefer more traditional breakfast so we did Cayuco every other morning. Click on the Terms & Conditions link below for additional information. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window, Adults-only beachfront property with spa, near Xcaret Eco Theme Park, Playa del Carmen Maritime Terminal - 12 min drive, Playa del Carmen Main Beach - 21 min drive, El Camaleon Mayakoba Golf Course - 19 min drive, Cancun Intl.